Wholesale & Business News in Asia and China


What are the instructions for Bank Transfers to Asia-product?

Posted in FAQ of Asia-Product by kennylam on the October 4th, 2006

You should complete your order on the website before setting up the bank transfer. You must complete the whole of the online checkout process so that your order is saved with an order number on our system. If you don’t do that we won’t know what you’re trying to order. 
Full bank account details will be given to you when you complete checkout for an online order.

If you give that information and the payment amount to your bank they will know what to do to initiate the transfer. With any bank transfer you can usually include “comments. In the comments please include your email address and your Asia-product order number. 
If your bank account is in a different name (not your Asia-product account billing name), or if you are paying in a different currency to the currency used on the Asia-product online ordering system, please include as much detail about this in the comments, as it will help us match your payment to your order.

Please note that you will be responsible for a fee that your bank will probably charge you for transferring money to Hong Kong. So please ask your bank exactly how much it will be, and include enough money in the total amount to cover that charge. If you do not submit enough money we may not be able to process your full order. 
If your bank asks you for an invoice to accompany the money transfer, we have found that in 90% of cases banks will accept a printout of your order confirmation screen from the Asia-product online shop system. If you need more specific confirmation papers please email us with your bank’s particular requirements and we will try to help you out.

If you have already made a bank payment to our HSBC account, please allow two working days for us to process your payment and match it with your order on our online shop system. You will receive an email to confirm that we have begun processing your order for delivery. 
If you are sure you have successfully transferred payment, and you do not receive the “processing” notification in two working days, please
email us with your order number and we will check up on the order status.

 

One Response to 'What are the instructions for Bank Transfers to Asia-product?'

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  1. Roberto Melo said,

    on August 10th, 2007 at 11:33 am

    It sends for Brazil.
    I want to receive in the personal address.
    as it makes TO PAY.

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